LOVE HOSPITALITY?
LOVE IMPECCABLE CUSTOMER SERVICE?
ARE YOU DRIVEN TO OFFER THE BEST?

FLOOR STAFF

Single Origin Roasters are looking for a highly skilled floor person to be one of the faces of our Café & Sideshow team in Surry Hills. The role is Monday – Friday full time.

The candidate must:

• Have a minimum of 2 years experience working in hospitality
• Be highly passionate about our company as a whole & the Café space
• Be an excellent communicator
• Be passionate about providing exceptional customer service
• Work well under pressure & posses exemplary multitasking skills
• Have strong interpersonal/team-work skills
• Be always committed to understand & be educated about our offering

We would prefer that the candidate has:

• Experience in the specialty coffee industry
• Previously had to present menu items verbally
• Worked with a seasonal menu

The successful candidates responsibilities will include:

• Establishing & maintaining relationships with our customers
• Presenting our offering – guiding customers by making recommendations
• Representing the company/café sector to the public
• Contributing to product R&D
• Assisting with special events/social media brand promotion

**Please be advised that as we are expanding, we are also now hiring a Café Manager (see below)**

If you believe you’d be suitable for this role & are enthusiastic about becoming part of our team, please send your resume & cover letter to hr@singleo.com.au & tell us why you are interested & why you’d have what it takes. Please note: we will NOT consider applications without a cover letter.

Café Manager

Single Origin Roasters is looking for a skilled, onto-it Café Manager to head up our Café & Sideshow team in Surry Hills. The role is full time, Monday – Friday. We are offering you an opportunity to be part of a team & culture, serving a product that we think is the best! If you are this person…

You gotta:

• Have a minimum of 2 years management experience
• Have a minimum of 5 years experience working in hospitality
• Be highly passionate about our company as a whole & the Café space
• Have excellent organisational skills
• Be passionate about providing exceptional customer service
• Be a strong leader who takes initiative & can direct our company initiatives (such as company & industry special events)
• Have strong interpersonal/team building skills
• Be committed to constantly strive to improve our offering
Be highly competent with POS systems & MS Office

We would prefer that the candidate has:

• Experience in the specialty coffee industry
• Barista skills & coffee knowledge
• Worked with a seasonal menu

The successful candidates responsibilities will include:

• Being a contributing floor member – establishing & maintaining relationships with our customers
• Managing staff – creating rosters, coordinating training, conducting performance reviews, addressing & resolving issues, working together with our Head Chef & Head Barista & more
• Contributing to product R&D
• Assisting with special events/media requirements
• Communicating operations back to our wholesale team & directors

If you believe you’d be suitable for this role & are enthusiastic about becoming part of our team, please send your resume & cover letter to hr@singleo.com.au & tell us why you are interested & why you’d have what it takes. Please note: we will NOT consider applications without a cover letter.