Ordermentum’s designed for you to swiftly, simply & flexibly place your order with us whenever it suits you – and you’ll probably find that a bunch of your other wholesalers are on there too! How’s that for a one-stop shop?
What if I need more guidance to place my order?
You can give us a buzz any time – whether you have a special request, tech issue, payment enquiry or just to shoot the breeze. We love hearing from you!
When will my order be delivered?
Regardless of when you place your order, your dispatch day is set and your current delivery days will remain the same. This is set up in your account already.
When do I need to place my order?
You’ll receive automatic reminders by Ordermentum prior to the cut off to ensure you place your order in time for dispatch.
What happens if I miss the cut off for my order?
Your delivery will automatically be pushed to the following week. If you need your order urgently, please give us a call.
What are the payment requirements?
Once we’ve set up your customer account, you’ll need to jump in to complete it with your credit card details. Payment will be taken when the order is placed.
Do I need to download the app?
Nope, Ordermentum is a web based platform that works across any device (mobile, tablet and computer) – you just need to be connected to the internet.