Shipping Policy
DOMESTIC
Orders placed before 2pm will be dispatched next business day.
(Following day dispatch for orders after 2pm. T&Cs apply*)
We aim to have all orders placed on business days before 2pm will be roasted & dispatched by the next business day - sit tight!*
We ship via standard parcels via AusPost which means we can ship to your home, office or PO Box. All orders sent via Standard Post should arrive within 2-5 working days depending on your location. You can find more information on Australia Post services here.
Orders can be updated and your address can be changed up until 5:00pm the day prior to dispatch. Please refer to the following for timing around when the order was placed:
- Orders placed before 2:00pm – Order must be updated by 5:00 pm the same day of order.
- Orders placed after 2:00 pm – Order must be updated by 5:00pm the following day from order.
Flat rate Australia Post shipping is $8aud, or *free for orders over $60 Australia only.
Our express option is via the Star Track premium services, $12aud
FREE PICK UP
Pick up is available** from our Botany Roastworks, 28B Cranbrook St, Mon-Fri 7am-2.00pm. Just ring the doorbell at the front of the building.
All orders placed on business days before 2pm will be roasted & ready for pickup next business day after 12pm - come on in!
Orders not collected within 3 weeks will be sadly discarded.
INTERNATIONAL
QUESTIONS?
Email us on shop@singleo.com.au with any queries.
View our Privacy Policy, Terms & Conditions here.
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